Policies & FAQ's

Returns, Damages, or Exchanges (Domestic US products under $400):
Click here to get your free return label or initiate a replacement

International returns: Click here for International Returns Portal

Holiday Policies

Please shop early and allow for extra time for your order to arrive. We anticipate that orders from Black Friday - Cyber Monday (Friday, November 28 through Monday, December 1) could take up to 5 business days to ship.

Below are current shipping cutoffs per carrier (Please note this information does not include any transit delays associated with specific locations or other carrier issues.):

USPS Standard Shipping: Orders placed by 9 am CT on Tuesday, December 17, 2025 using USPS standard shipping option can expect their order to arrive before Christmas Day.

Fedex 2-day Shipping: Orders placed by 9 am CT on Thursday, December 22, 2025 using Fedex 2-day Shipping can expect their order to arrive before Christmas Day.

Fedex Overnight Shipping: Orders placed by 1 pm CT on Monday, December 23, 2025 using Fedex Overnight Shipping option can expect their order to arrive before Christmas Day.

International Orders: Orders placed by 9 am CT on Tuesday, December 17, 2025 can expect their order to arrive before Christmas Day.

We highly recommend that all domestic US orders be placed before December 14  with standard delivery or by December 18 with FedEx 2-day delivery and international orders be placed before December 14 for Christmas delivery. These dates are not a guarantee.

Local Eclectic is not responsible for delayed shipments, or shipments that are marked as “delivered” but not received. If you are not able to be home to receive a package, please reroute for pickup through the carrier.

Orders are not eligible to upgrade shipping after the order has been placed.